Last updated: January 2024
Digital Reports
We offer a 7-day satisfaction guarantee on all digital astrology reports (Birth Chart, Kundli Matching, Yearly Forecast). If you are not satisfied, contact us within 7 days of delivery for a full refund.
Live Consultations
Consultation refunds are handled on a case-by-case basis. Cancellations made at least 24 hours before the scheduled session receive a full refund. No-shows are non-refundable.
Physical Products (Gemstones & Spiritual Items)
Unopened, undamaged products may be returned within 14 days of delivery for a full refund. Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.
How to Request a Refund
Email hello@astroluxpro.com with your order number and reason for the refund request. We process approved refunds within 5–7 business days to your original payment method.